Carol Stream Location


(630) 653-2336
190 S Gary Ave , Carol Stream, IL 60188

Oswego Location


(630) 897-4217
2015 Wiesbrook Rd , Oswego, IL 60543

Plainfield Location


(815) 230-5445
13725 S Route 59 , Plainfield, IL 60544

Carol Stream, Oswego, Plainfield auto repair

5

Another Excellent Experience I recently went in to Bartel's to see about having the hole in a flat tire plugged. After determining they couldn't plug the tire safely, they went above and beyond to get an exact replacement tire AND work with Tire Rack to make sure the tire replacement would be covered by my Road Hazard Warranty. This was just another example of their awesome and personal service and I look forward to continuing to visit Bartel's for my automotive maintenance and repairs.

Thank you for the wonderful review, Andrew! We are so happy to hear you were satisfied with the customer service you experienced! As you know, it is always our goal to go above and beyond for our customers. Thank you for your continued business and loyalty!

- Carol Stream Location
4

Catalytic Converter Replacement Bartel's has provided auto repair services for multiple vehicles off and on over the course of about a 7 year period. Service is generally good and they provide a ride service in the area for longer duration repairs. They are slightly higher in cost than budget repair shops but cheaper than a new car dealer. If cost is the only consideration, look elsewhere. They provide an honest opinion of what needs to be fixed and what doesn't. For example, a new car dealer recommended power steering replacement on an older vehicle. Bartel's looked at the same vehicle and said nothing was wrong. Three years later, the steering is still fine. The Catalytic Converter Replacement for another older vehicle was properly diagnosed and repaired for about $700.00. This was higher than expected, but they do warranty their repair work for 3 years.

Thank you for the detailed review, Andy! As a long time customer, we value your opinion. Thank you for always trusting in Bartel's for quality service. It is loyal customers such as yourself that drive our business, so thank you! We always look forward to working with and look forward to seeing you again in the future!

- Carol Stream Location
5

I recently went in to Bartel's to see about having the hole in a flat tire plugged. After determining they couldn't plug the tire safely, they went above and beyond to get an exact replacement tire AND work with Tire Rack to make sure the tire replacement would be covered by my Road Hazard Warranty. This was just another example of their awesome and personal service and I look forward to continuing to visit Bartel's for my automotive maintenance and repairs.

Thank you for the encouraging review, Andrew! We strive to go above and beyond for all of our customers, so we are very pleased to hear you were impressed with the service you received. Thank you for trusting in Bartel's to take care of you and your vehicle. We look forward to working with you again in the future!

- Carol Stream Location
5

Super friendly professionals!! I went to Bartel's Auto Clinic to use a free coupon to have a check-engine light be checked out. Everyone there was so friendly and since I'm kinda talkative, I really enjoyed talking to everyone. They answered all my questions in a way I could understand and I will follow up next week for possible service on my emissions system. Geez, I had such a good time, I wish I could just stop in and chat any time. They really make you feel like you have their attention; like you're the only one there. I would definitely recommend their place of business for your auto care needs.

Thank you for the encouraging review, Cher! Providing quality automotive service with excellent customer service is always our goal! We're thrilled to hear you experienced this during your visit! We're looking forward to working with you again!

- Carol Stream Location
5

They went out of their way to get a repair done the same day instead of over night when I explained I needed the car the next morning.Good service and very pleasant staff.

Thank you for the kind words, Harmon! We are so pleased to hear you were happy with your experience at our location. Providing quality, efficient service with excellent customer care is important to us! We look forward to seeing you again in the future!

- Carol Stream Location
5

My car was pulling to the left so I brought it in. They checked and re-aligned the front end. After the alignment, it still pulled to the left (but not as bad). I brought the car back in two weeks later and they verified that the alignment was still good (in spec). I then asked them to rotate my front tires believing that my tires had formed a "memory" causing it to pull to the left. I had originally asked them to rotate the tires but they felt that it would be unnecessary. They did rotate the tires and I waived the charge. This is GREAT CUSTOMER service. I highly recommend them.

Thank you for the vote of confidence, Chuck! We are so pleased to hear that you were beyond satisfied with the customer service you received! We greatly appreciate your recommendation and your business!

- Plainfield Location
5

Came in for an oil change and had a great experience! Pleasant, helpful staff, only a short wait time, and reasonable pricing. Would definitely recommend and return again.

5

Professional and friendly service It's always great to get my oil changed at Bartel's. Good price and fast service. Thanks for the good work every time.

Thank you for the 5 star review, Linda! As a customer for 3 years, we value your loyalty and your opinion! Thank you so much for your continued business!

- Carol Stream Location
5

Our new shop Moving to the area recently, it's difficult to know where to go for service. We are very happy to have found Bartel's Auto Clinic. Very professional from the waiting room to the shop.

Thank you for the thoughtful review, Steve! We are so pleased to hear that we will be your "Go To Shop" for auto service! Thank you for your business and we look forward to working with you again in the future!

- Carol Stream Location
5

They have always been extremely friendly and straight forward. No nonsense from these guys. They are always so helpful. We have brought our cars in for basic maintenance but have also had them do new AC lines, new trans, new fuel pump,...the list goes on. The place is extremely clean too. Every staff member is very knowledgeable.

Thank you for the encouraging review, Nick! We are so happy to hear that you have been a satisfied…Thank you for the encouraging review, Nick! We are so happy to hear that you have been a satisfied customer with each visit! Providing great customer service with quality work is always our goal! Thank you for trusting in Bartel's for your automotive needs, we value your business!

- Plainfield Location
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Carol Stream Location (630) 653-2336, Oswego Location (630) 897-4217, Plainfield Location (815) 230-5445 For Assistance.