Carol Stream, Oswego, Plainfield auto repair

A big thank you to the Bartels Auto team located in Carol Stream for their 5 star customer service. I highly recommend this company. They helped so much with the car issues that my dad and stepmom were experiencing, and they made it as stress free as they could for them. Many thanks!!!

This place is amazing!!! I always receive the best services here. If you are looking for reliable work and honest mechanics, check this location out. I took my car back in for a repeat problem and they were honest and forthcoming about not using an authentic Nissan part, which caused my problem to reoccur. Sounds simple, but we all know there are places out here that would have painted a different picture so that they could charge you for an additional visit. I have not had the best experience with mechanics, but this place has restored my faith in mechanics. Since I've started taken my vehicles to this place my anxiety about visits to the mechanic as lessened. Ask for Joe. Tell him Veleka sent you.

I came in for a simple oil change. During the maintenance work, they saw that my sway bar was loose and offered to replace it. I thought they had just replaced it back in 2016 when I had a timing belt replaced. After checking my car's history, they agreed it had been replaced and was still under warranty. They honored their 3 yr warranty and put a new sway bar on during this visit.

Kind, friendly, and fair.

Today my battery was completely dead at BankersLife across the street from the shop 3hrs from home. The service tech took a battery pack to my car charged my battery enough so I could to the shop then completely charged my battery and tested my alternator and charged me NOTHING. Thank you so much for saving the day! What great people and service. Highly recommend Bartel's. Good honest people.

I had my vehicle's brakes serviced. They priced matched. I feel the gentleman behind the counter were very friendly and did everything they could to earn my business and trust. Their shop is very clean and organized. My repairs were done right the first time. They didn't try to sell or pressure me into getting any other repairs done(non safety). I really had a great experience. I noticed the short time I was there, no job was to small, they we happy to accommodate the customer request. I definitely recommend them!!

They back their warranty I came in for a simple oil change. During the maintenance work, they saw that my sway bar was loose and offered to replace it. I thought they had just replaced it back in 2016 when I had a timing belt replaced. After checking my car's history, they agreed it had been replaced and was still under warranty. They honored their 3 yr warranty and put a new sway bar on during this visit.

Today my battery was completely dead at BankersLife across the street from the shop 3hrs from home. The service tech took a battery pack to my car charged my battery enough so I could to the shop then completely charged my battery and tested my alternator and charged me NOTHING. Thank you so much for saving the day! What great people and service. Highly recommend Bartel's. Good honest people.

Efficient, helped me right away, got me out in time for work.

Good job - just a simple oil change They took me in even though I called that morning. All done to my satisfaction.