Carol Stream Location


(630) 653-2336
190 S Gary Ave , Carol Stream, IL 60188

Oswego Location


(630) 897-4217
2015 Wiesbrook Rd , Oswego, IL 60543

Plainfield Location


(815) 230-5445
13725 S Route 59 , Plainfield, IL 60544

Carol Stream, Oswego, Plainfield auto repair

4

Staff always takes the time to make you feel special. I am always satisfied when I take my senior citizen car to Bartels. I can drive out with a secure feeling, I feel safe which is very important.

This is exactly why we do what we do, Mary. Thank you for the acknowledgement! We are so happy to hear you trust in Bartel's to feel safe and secure on the road. We value your business and thank you for your loyalty!

- Carol Stream Location
5

I have had my alternator go bad and a check engine light right before emissions testing and these guys were able to fix both promptly. They are a bit more expensive but definitely not dealership prices. Highly recommend!

Thank you for the candid and positive review! We are so pleased to hear you were satisfied with the quality and efficient service you received! We greatly appreciate your business, as well as your recommendation!

- Plainfield Location
5

I brought one of my cars in and had the front end done for some pretty extensive work (300k miles)It was one of my company service cars and we needed it fast .They came thru and finished it that dayBad newsIn Milwaukee two days later it broke downI called Adam and he had it towed to a Napa repair shop in Milwaukee .They towed and repaired the car at this shop under warrantyI had no idea this was how things were done!We are Back on the road and I give you guys 5 stars for service under tough circumstancesWell done!

Thank you for the glowing review, Michael! We are pleased to hear you are happy with the outcome of a tough situation! Unfortunately, there is always a small chance that a part or parts can come to us defective, or as humans we can make an error. We stand behind our work 100% with our 3 year/36,000 mile Nationwide Warranty and will always strive to remedy an adverse incident and get you back on the road safely. Thank you for always trusting in Bartel's to service your vehicles! We value your loyalty!

- Carol Stream Location
5

Needed to get an alignment same day before a trip and they got it done while I waited. Quick, professional, and reasonable. Will recommend to everyone.

Thank you for the encouraging review, Michael! Quality and efficient service at a reasonable price is always our goal! We are pleased to hear you were satisfied with your experience! Thank you for the recommendation and your business!

- Oswego Location
5

I'm continually impressed with this company. Honest, stand up people who tell it the way it is. Reasonable and fair and they stand behind their work.

Thank you for vote of confidence, Michelle! You have highlighted our mission perfectly. We are so pleased to hear you are continually satisfied with your experiences at Bartel's! Thank you for making our facility your go to auto shop!

- Carol Stream Location
5

Professional Was impressed with the professionalism of the staff at Bartel's on my first visit to their shop. It was a minor service but they treated me as though I was a long time customer.

Thank you for the kind words, Pat! We appreciate you giving Bartel's a try, and we hope to see you again in the future for all of your repair/maintenance needs!

- Carol Stream Location
5

Professional,excellent prices, fast service I have been going to Bartel's in Carol Stream for several years and am always treated like a valued customer. Thanks, Adam, for the great service I always receive.

Providing excellent customer service is always our number one priority, Barbara! Thank you for your continued loyalty! We truly value you!

- Carol Stream Location
4

Brought my car in for preventive Winter maintenance. I did not have an appointment. I was advised that it would be about an hour wait time including the time to do the work. I dealt with Joe. He was very pleasant and polite. I asked a fair amount of questions and he answered them in a very professional and informative manner. I may need some additional work and I will return for the appropriate diagnostics. Bartel's offers good service at a fair price - and that's all one can ask for. I would have given 5 stars but it did take an hour longer due to the wait for delivery of the cabin air filters that needed to be replaced. Other than that, no complaints at this time. Oh and by the way, I am a woman. I was treated with total respect. I also spoke with several other employees and everyone was very engaging and quite nice.

4

Great friendly staff and good experience.

Wonderful to hear, Eby! Thank you for the positive review! We are so pleased to hear you had a great experience! We hope to see you again when your vehicle needs attention!

- Carol Stream Location
5

Brake Lights I pulled into Bartel's after the driver behind me pulled up along side and told me I had no brake lights. Bartel's replaced the lights and I was back on the road within 15 minutes. I got excellent service!

Wonderful to hear, Karen! Thank you for the review! We always aim to provide efficient and quality service to all our customers! We're happy to hear you were satisfied with your experience! Thanks again!

- Carol Stream Location
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