Carol Stream, Oswego, Plainfield auto repair

While I was headed to school the other day, I realized I had a flat tire. Luckily I was near Bartel's and was able to pull in. Since I was unable to drive on the flat without causing damage, one of the workers took my tire off, drove it to the Just Tires down the street, and came back with a new tire (approved by me). They put the tire on for me and I was on my way. They definitely went the extra mile for me and it was much appreciated.

Submitted a schedule request online. Within a couple of hours, the service advisor emailed me to inform me of the availability of my requested service dates/times (all options were open). Dropped my car off the night before. The service advisor called me before starting any work to understand my perspective of the issues I reported, to confirm the work I wanted to have done, to inquire about past maintenance I had performed, and provided a no-pressure recommendation for possible needed preventative maintenance with an estimate. The work was completed before the end of business, and all worked satisfactorily completed. Was offered the option to pay over the phone and pick up after close of business, pay in shop before close of business, or pick up the next day (any at my convenience). Upon paying/picking up the car, the same service advisor reminded to check past service records to consider the need for preventative maintenance.

I dropped my car off at night after hours. My car would not start without a jump. I really didn't expect to see my car for a few days; since that had been my experience in the past with another garage. I was so pleasantly pleased that Bartel's called me the next morning; explained what was wrong and gave me the costs. They said it would be done that day. I couldnt not believe the relieve that they gave me.

Over the past several years and several vehicles I have used Bartel's for my cars' regular maintenance and unexpected problems. They have promptly and efficiently answered my questions and serviced my cars. Every member of their staff have been extremely friendly. In addition, when a car has needed just minor fixes, they have not charged for their services. I highly recommend Bartel's Auto Clinic for maintaining and servicing your cars.

Great service! Fast and accurate. Thank you

Really a good place for auto repairs. Very friendly, courteous, and professional people. Their work is really good. I have been going to them for all my car repairs and maintenance for the last 5 years.

we had a great experience here. if you deal with Mike, the salesman- he will take good care of you. he makes sure things are done right, and on time. he kept us well informed of the progress and delivered car ahead of schedule. they warranty their work, and have a nice shop. they are upfront and honest about what is wrong with your car. it's a good shop and we have had nothing but good experiences with them.

I go to Bartel's for my regular oil changes, preventative maintenance and whenever my car needs 'real' service (which luckily has been rare). There are 3 things that keep me coming back without hesitation: 1. Courteous service everything. 2. Thorough diagnosis when a problem arises with the car. 3. Repairs done on time and within the estimate (or even lower at times).I have to say that Bartel's ranks in the top 2 service shops I've had to go to for car service and repairs in the last 30 years. They are way up there!!

I would highly recommend Bartel's Auto Clinic in Carol Stream. They are very knowledgeable and professional. I have all my cars serviced at Bartel's and their service is of high quality. They explain the service that needs to be performed and the repair work is performed in a timely manner.

Bartel's has always been able to fix whatever problems my car(s) might have. I've had several foreign cars that had issues and they had no problem fixing them at a VERY reasonable cost. I would trust Bartel's with ALL of my cars!