Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
Sun: 8:00 AM - 4:00 PM
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
Sun: 8:00 AM - 4:00 PM
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM

What Our Clients Say

Customer Reviews

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5

First time here, treated amazing. I like how they don't try to make you buy there product or try and force you into anything.

Thank you so much for giving Bartel's a try, Justin! We enjoyed working with you and look forward to servicing your vehicle again!

- Bartel's Auto Clinic Oswego
5

They were honest and didn't charge me for unnecessary things. Gunnar did a great job communicating with me about the cost and time frame.

Thank you for the rave review, Jaclyn! We are happy to hear you were satisfied with your experience! We look forward to working with you again in the future!

- Bartel's Auto Clinic Oswego
5

Came In to get an oil change. Overall very clean facility and good customer service. $23 and some change with taxes included is not bad at all!Having said that, some of the reviews don't make sense to me here. When you go to the doctors office they measure all potential issues with your health. Not just the issue you see on the surface. Everyone should, to some degree, be cognizant of such mechanicals. Whether this shop or any other one out there, I would expect to some degree for them to point out potential problems to me that can eventually get serious. If you don't like that go somewhere else but don't review someone negatively because their pointing out neglected flaws in your car and yes, your potential neglect does also equate to capital gains for such businesses. learn to do it yourself if you don't want to pay for shop prices. Overall great place to get an oil change done (I can't speak on other services) just be sure to call in to make an appointment... They proposed a 90 min wait so I scheduled and went back...this time out of there in twenty min on scheduled time.

4

Good honest auto repair shop.

5

I've been in twice for oil change on both my vehicles and they've been quick, friendly and professional. Very clean waiting room and super nice to the kids. No major work done yet but very satisfied

5

Have gone to Bartel's in Oswego for several years now, as has my wife and sons. My experience there has always been outstanding. They are fairly priced, efficient and quick. They have also never recommended unnecessary repairs and stick to what I have asked them to do. When I have asked them to do a thorough inspection, they cover everything. If during that they find something that needs work they call and tell me the pros & cons, alternatives and costs and get approval before making those repairs. The staff have always been courteous and pleasant to me and my family. They have earned my repeat business and I gladly recommend them.

Hey, Mark! I can't tell you how wonderful it is to read this. Our customer's trust is our top concern, so I'm very honored to have yours. Please call or stop by anytime! Best, Amy Bartel

- Bartel's Auto Clinic Oswego
5

Had brake pads and rotors replaced. Was quoted a fair price and the experience was quick and professional.

We never want to charge you more or keep you longer than we need to, Hammad. So, I'm glad to hear that you were pleased with the service you received on your brake pad and rotor replacements. Keep us in mind next time you need some work done! -Adam B., General Manager

- Bartel's Auto Clinic Carol Stream
5

Excellent warrantee, competitive repair and service prices, personalized treatment, knowledgeable personnel who explain the work to be done, and on time completion. I highly recommend them.Long time satisfied customer.

5

I have been using Bartel's for my auto services since they open their door in Plainfield years ago. They are never "nickel or dime" you. I had several "engine light" incidents which turned out were tire pressure, A/C off, etc. They either help me to resolve the issue or explained it to me. Their free shuttle service is outstanding. I would highly recommend their services to anyone I know.

Thank you for the kind words, Lesley! We greatly appreciate your continued loyalty! Providing excellent customer service with integrity and fair pricing is very important to us. We thank you for spreading the word about our facility!

- Bartel's Auto Clinic Plainfield
5

I have been using Bartel's Auto Clinic In Oswego for years. They are very professional and very accommodating. I highly recommend them.

Steve- Thank you for your review. We value our customers and always want to provide exceptional service. Glad that you are a satisfied customer. Amy Bartel

- Bartel's Auto Clinic Oswego